Workflow automation can reduce the time and cost of completing processes by
20% - 45%.
A great place to start with workflow automation is identifying high-volume, repetitive, manual, and time-consuming tasks. For example, using technology to automate the receipt, approval, and delegation of legal requests from internal clients during intake and triage is an excellent opportunity to create standardised, consistent, and accountable workflows that help assign legal matters to their correct priority level.
More advanced workflow automation can take this a step further by autonomously configuring tasks in the correct order, delegating to the right person, capturing and reporting on the critical data points, and even generating a document simply by creating or updating a matter.